Frequently Asked Questions

Yes, our main service provided is CUSTOM PRINTING on Fabric up to 1.7m wide. 

Minimum order on Synthetic Fabrics is only 1 meter.

Minimum order on Natural Fabrics is 2 meters, the setup process of natural fabrics takes more time and more fabric is needed for setup on our printer.

We don’t charge a setup fee if your artwork is print ready (read more below regarding artwork requirements).

We also manufacture selected CUSTOM PRINTED PRODUCTS with your own custom designs printed on.

Visit Fabric Printing menu for printed fabric prices or Printed Products menu for printed product prices.  

Fabric prices includes printing, fabric and VAT and prices are charged per RUNNING METER (the full width of the fabric) and NOT per Sqm.

Wholesale Members pay 30% less on fabric printing (1 – 9 Meters), 40% less on fabric printing of 10 meters or more in the same base fabric (can be different designs on the 10 meters+) AND 30% less on custom printed products.  

You don’t need to order bulk quantities to be a Wholesale Member, minimum order quantities are the same for retail and wholesale clients.  Read more on Wholesale Membership page.

WE do BULK FABRIC PRINTING at lower prices, minimum 30 metres, and you don’t need to be registered as a Wholesale Member to qualify for BULK prices.  (Wholesale Membership discounts do not apply to BULK Fabric printing prices, as Bulk discounts has already been applied to Bulk Fabric printing prices.)

CUSTOM PRODUCT prices include printing, fabric and manufacturing.  You don’t need to add the fabric printing prices to the product prices.  Everything is already included.  Contact us via email for BULK pricing on Custom Printed products, BULK prices apply only to orders 100+ per type of product.

All prices on our website include VAT, yes we are VAT registered.

To ensure that your VAT number shows on your automatically generated invoice when placing your order via our online shop, please add your VAT number in your billing details section.  Your invoice can not be edited after it has been generated by our online shop.

Visit our Fabric Printing menu for all the different fabrics we print on and their prices.

TIP:  Not sure which fabric out of our 40+ fabric options will be suitable for the product/s that you want to make?  No problem!   Under Fabric Printing menu, click on Fabric Applications (top right), then click and select on the drop down menu (on the left) the product that you intend on making and it will only show the Fabrics that are suitable to use for that specific selected product.  To select the next product, first clear the first one.  Under each fabric type we also have a list of suggested uses that the fabric can be used for to help you, but you are welcome to give us a call if you can’t find the product that you want to make listed under our suggested uses/products.

We print with Eco-friendly, OEKO-TEX® certified Pigment inks on NATURAL Fabric and Eco-Friendly Dye-Sublimation Inks on SYNTHETIC fabrics in-house.

All our printed fabrics are COLOUR fast and MACHINE WASHABLE and will not fade.

Our NATURAL Fabrics are PRE-TREATED which makes it colour fast and prevents it from fading when machine washed.  

Fabric prices includes printing, fabric and VAT and prices are charged per RUNNING METER (the full width of the fabric) and NOT per Sqm.

Wholesale members pay 30% less than the retail prices on our website for printing of 1 – 9 Meters and 40% less on 10 meters or more of the same type of fabric.

YES, you may supply your own fabric.
Under the Textile Printing menu choose Printing Only – Client supplied fabric (Polyester OR Natural), where you will find pricing and information on how to supply your own fabric and which fabrics are suitable for printing by us.  Under Natural Supplied you will find either NATURAL PFP or NATURAL, please read more on the difference between the two options by clicking on the product itself.

Print ready artwork must be uploaded via www.wetransfer.com (select option to generate a link that you can copy and paste into your order that you will place via our online shop on www.textileprinters.co.za) 

TIP: To make the ordering process easier and quicker for you, you may upload ALL your files for your order in one folder on Wetransfer.com and paste that one link on all the different products / fabrics in your order, instead of having to generate unique links for every single product or fabric ordered.  Just make sure that each file name corresponds with the product / type of fabric that you will be ordering.  

If the artwork/layout needs to be repeated to make up the full amount of meters ordered of a specific type of fabric, include the instructions in your file name.  For example, if you order 6m Cotton Hopsack, but your file is only 2m long, make your file name:  “2m Cotton Hopsack (3x Repeats)” 

Send artwork in the following format:
150dpi, RGB, JPG on layout of maximum printable width of the fabric you have selected and maximum lengths of between 3m or 5m per design.

We prefer 150dpi for runs of more than 1m if you send JPG files, otherwise the file size becomes a problem, 150dpi and 300dpi printing quality is the same when printed on fabric on fabric, you won’t notice a difference in the printing quality.

Should you wish to print longer lengths of one design, send us the seamless tile (artwork for seamless tile MUST BE 300dpi, JPG, RGB) and we will repeat it at no extra cost for longer than 5m lengths. You won’t have to pay layout fee for more than 5m lengths of one design.  Make sure that your tile is seamless and that there are no visible seamlines when repeated.  We will repeat and print your tile and not be able to edit out seamlines, unless you select the R150 layout fee.

CUSTOM PRINTED PRODUCTS will show the PRINT READY artwork requirements in each individual product at the bottom.  The panel sizes will be displayed and also the finished layout size that your panels must fit into.  Some products will state that you need to REQUEST PRINTING TEMPLATE, in which case you will email us requesting that product’s template.  In the case of clothing you will need to specify which size/s you want to order.

Photos from the Internet, Google, Whatsapp, Facebook and Pinterest print approximately only 10 – 15cm in size which is too small and when it is resized it pixelates.
Photos taken by a mobile phone must be E-MAILED / uploaded from the phone that you took the photos with, a photo that you received via whatsapp will no longer be high enough quality to print.

Before placing your order upload your artwork via www.wetransfer.com (you can upload a folder with ALL your artworks in for that specific order).

After you uploaded your artwork on www.wetransfer.com click on the three blue dots next to the word “Transfer” in order to change it to “Get a transfer link”.

Once you have uploaded your artwork, copy the link and paste the link in your order on www.textileprinters.co.za (under Fabric printing menu or Printed Products menu, depending on what you want to order).

In the product or fabric that you have chosen, select your “Artwork” option, a block will then become visible where you can paste your “Artwork Link”.

Enter the FILE NAME that corresponds with the fabric or product that your are ordering.  Make sure that your file name includes the type of fabric or product being ordered and the amount of meters in the case of fabric, this will assist us to match up the correct artwork with the correct fabric / product ordered (especially when you have all your artwork in one folder / wetransfer link).

Give us a call if you need assistance while placing your order.

We only accept e-mail orders whenever the product/s that you want to order is not available to order via our online shop.

NO SETUP FEES are charged if your artwork is “Print ready” – in other words, it’s already laid out (or repeated) on the width of the fabric and the length of the fabric that you need.  *We don’t check artwork if you selected the PRINT READY option, we print it the way you sent it, so please make sure that your artwork is 100% correct.

HOWEVER if it’s your first time placing an order with us, you can add a NOTE to your order when checking out, requesting that Charlotte check if you uploaded your artwork/layout correctly.

Minimum order on fabric is 1m in Synthetic Fabrics and 2m in Natural Fabrics.

You may order in increments of 1.1m, 1.2m, 1.3, etc.  You don’t need to order full metres like 1m, 2m, 3m, etc.  If your artwork is for example 1.07m, you have to round it off and select 1.1m when placing your order.

For certain custom products you will need a template to do your own layout, please e-mail us to request a template on the product that you need printed (only if the product states that you need to request template), all other products will indicate the panel and layout sizes for you to work with.

LAYOUT FEE R150 – Seamless Patterns ONLY:
Client supplies high resolution seamless tile in the correct size, we only repeat tiles on a layout ready for printing, we do not resize tiles. 

PLEASE NOTE:  If you order 5m+ with a seamless tile then you may select the PRINT READY option and send us the SEAMLESS tile in the correct size for us to repeat for you at no extra cost as  layouts/files longer than 5m are sometimes too big to rip for printing.  Make sure that your tile is SEAMLESS (300DPI RGB JPG), we won’t accept responsibility for any seamlines.  If you need us to check for and remove seamlines, please select R150 layout fee.

DESIGN SERVICES:
We no longer offer in-house design services or setting up of artwork. 

Contact Charlotte at DesignButter for a quote on your design requirements and/or setup fee for her to get your artwork PRINT READY for you to place your order:
charlotte @ designbutter.co.za (remove spaces before and after @-sign)

Mobile calls only (NO Whatsapps, SMS’s or Whatsapp calls) – 082 671 8216

You can also purchase high resolution images from Stock Image websites like Shutterstock, Creative Market, Etsy,  Freepik, etc.

If you need a designer who can digitally draw / design unique designs for you or you need someone who can design a collection of designs for you, please make use of Lorinda’s services:

www.ferreiracodesigns.com 

@ferreira_co_designs

0833100446

We have switched over to our NEW printing colour profile, therefore it is advisable to order a 1m colour sample BEFORE placing your full order, especially if you have printed with us before and would first like to see what your existing designs print like on our new colour profile.  

Minimum order is 1m of printed fabric (Synthetic fabrics), therefore clients can print 1m of fabric with blocks placed on a layout with their different designs to test the printing colours. (Minimum 2m on Natural Fabrics)

It’s every client’s responsibility to tweak their own design colours until they are happy with the results, as colours can differ from one screen/display to the next and this can be very misleading when it comes to printing.

Disclaimer:

Please note that clients are liable for their own fabric and colour tests before printing an order, colour variation may occur in different
printing batches and on different types of fabric, especially Natural and Synthetic fabric colours may print slightly differently.

If you are looking for a bright / more vibrant colour, especially on Natural fabrics or Recycled Felt, we advise that you adjust your design to make it more vibrant / higher contrast for best results.

Colours viewed on computer screen/mobile device may differ from colour printed as screen resolution.

Other factors like humidity and temperature might affect printed colours and vibrancy from one batch to the next.

We will not be held liable for colour variations that might occur with textile printing.

We have a fixed colour profile and can’t adjust our printing colours for every client’s printing, the client needs to adjust their colours and do test runs until the colours print correctly according to their requirements before placing their order should you require an exact colour match.

Different batches of fabric bases might also differ slightly in colour / texture.  Especially the Linen Texture, Linen Viscose Blend, etc. type of fabrics which are not always the exact same colour every time we receive a new batch.  This is unfortunately out of our control and depends on stock availability from our suppliers.

NEW FABRIC FEATURE:  If you are unsure of which type of fabric will work best for the type of product that you intend on using it for, you can visit our Fabric printing menu and click on the FABRIC APPLICATION button (top right), then on the left hand side of your screen you can click on a product and it will only show you all the different fabrics that are suitable for that specific kind of product.  To do a new search, just clear the filter and select a new product.

To view our fabrics / products in person, you can either visit our showroom by clicking on Make Appointment block on our Contact Us page or you can order Sample Swatches or a Sample Book from our Textile Printing menu.

If you just want to pop by and you don’t need to speak to someone but just have a quick look at our products and fabrics, you can just pop by our showroom on Weekdays anytime between 9am and 4pm without an appointment.

OR if you are in a hurry and can’t wait until a Tuesday or Thursday for an appointment to speak to Petri, feel free to give us a call BEFORE visiting our showroom to find out if Petri is available to see you.

We are always keen to assist new clients on their exciting journey of printing fabric and products with us!

Visit our Hem Sewing Services under Textile Printing menu for more info:

Hem Sewing Services – CMT

This service can be added to your printed fabric order.  

(This is only applicable when you can’t find an EXISTING PRODUCT under our PRINTED PRODUCTS menu that matches your size / fabric requirements, because ALL our printed products already includes hemming.  Sometimes you need to order a product in a different size / type of fabric than our standard listed products in which case you can add Hemming service to your printed fabric order).

Take note of the instructions on how to calculate the length of your hems as the hemming price is NOT calculated per running meter and you have to adjust the product quantity at the bottom of the hemming service to the total amount of hemming meters needed for all your hems.

Yes we courier countrywide in South Africa only.  If you are outside of South Africa you will need to arrange your own courier to collect from us.

WHOLESALE MEMBERS BOOK THEIR OWN COURIER COLLECTIONS, below prices are for retail clients ONLY:

Gauteng: R150
Outside Gauteng: R250
Outlying areas and Western Cape: R300

You can also arrange your own PUDO Door to Locker collection for small packages / standard flyers to save on courier costs.  If you arrange a PUDO collection, please send us the LOCK number via email.

All the products that we currently manufacture is listed on our Custom Products page.

If you need anything to be manufactured that is not listed on our website, please view our CMT services page for estimated prices.

Our Wholesale Members get exclusive access to our top seamstresses who can assist you to develop and manufacture your own unique products.

We offer Wholesale Members the opportunity to make use of our two top seamstresses’ sewing services directly without having to order through Dunamis Textiles based on the following terms of service:

  • Prices will be negotiated directly with the head seamstress, Pauline and you will make payment in advance to her directly either via EFT or cash.
  • When placing your fabric order state clearly in the NOTES section of your order, when checking out, that your fabric must go to PAULINE, otherwise your fabric will be dispatched without being sewn first and you will have to return the fabric to us at your own expense.
  • You will work directly with Pauline regarding what you need sewn, she will then give you an estimated delivery date.
    Dunamis Textiles’ orders will get priority and the seamstresses will only work on your private orders after hours and over weekends.
  • Any returns or amendments will be discussed with Pauline. Dunamis Textiles will not take responsibility for any refunds or reprints or misunderstandings.
  • You will only be able to use the seamstresses’ services for fabric printed by Dunamis Textiles and only if you are an existing wholesale member.
  • You will only be able to use the seamstresses’ services for products that we do not already make / offer on our products price list or custom products page
  • You can use Pauline to make the same products as listed on our products page, but only if you need it in a different size or shape or in a different type of fabric than what we are currently offering on our products page.
  • You will have to supply any patterns, finishings and trims.  For example zips, binding, plain lining, plain fabric for backs for scatters, etc.
  • If you are uncertain as to which products you are not able to order directly from Pauline, you can just check with Petri van Niekerk first.
  • Dunamis Textiles reserves the right to add any new products to our current product offering even if it is similar to products that Pauline are making for you or products that already exist on the market.
    This excludes products that are uniquely part of your brand and one of a kind developed by you.
  • We will not copy our clients sewing patterns to use in our own products, but we do have our own ranges and new products that we develop and add on a regular basis and we cannot guarantee that it won’t be similar to your products.
    Especially on general products like clothing, décor items and any other existing products on the market.
  • We also NEVER print our clients’ artwork, it remains your intellectual property.
    99% of the time we delete your artwork from our drives as soon as it has been printed, the only exception is where clients request that we keep their artwork on file because they print the same images / collections on a regular basis.
  • We endeavour to offer a more affordable one-stop in house service to our wholesale clients for products that we do not currently offer that is why we are offering wholesale clients direct access to our seamstresses, but Dunamis Textiles will not accept any responsibility for any private sewing services rendered by our seamstresses.